Job description

• Greet and welcome visitors in a professional and friendly manner.

• Answer, screen, and forward incoming phone calls.

• Manage the reception area to ensure it is tidy and presentable.

• Schedule and coordinate appointments or meetings as required.

• Provide basic and accurate information in person, via phone, or email.

• Maintain office security by following safety procedures and controlling access via the reception desk.

• Assist with administrative tasks such as filing, photocopying, and data entry.

• Support other departments with administrative needs when required.

• Handle inquiries and resolve or escalate complaints promptly.

  
  

Skills

• Proven work experience as a receptionist, front desk representative, or similar role.

• Excellent verbal and written communication skills Arabic & English

• Professional appearance and demeanor.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Ability to remain calm and composed under pressure.

• Customer service–oriented with a positive attitude.

• Attention to detail and problem-solving skills.

• Ability to handle confidential information with integrity.

• High school diploma or equivalent (additional certification in Office Management is a plus).